UK Air Travel Disruptions

Thousands of air passengers have seen their travel plans disrupted after an air traffic control problem grounded nearly 2,000 flights across the UK.

Airline refunds and rebookings are available for affected passengers, but extra compensation is only payable if the airline is at fault.

The Civil Aviation Authority advises people to keep receipts and not spend more than necessary.

Disruption caused by air traffic control issues or other 'extraordinary circumstances' does not entitle you to extra compensation.

Passengers are being urged to heed travel advice from the UK government, external, as this can also affect travel insurance rights.

Airlines must let passengers choose between a refund or alternative flight, regardless of how far in advance the cancellation was made.

For flights under 1,500km, such as Glasgow to Amsterdam, you can claim up to £220 per person. For flights of 1,500km to 3,500km, such as East Midlands to Marrakesh, you can claim up to £350 per person. For flights over 3,500km, such as London to New York, you can claim up to £520 per person.

Airlines will not refund you for loss of earnings. Travel insurance policies will not usually cover loss of earnings either.

Employers have no legal obligation to pay employees who are absent in this situation, unless it is stated in their contract.

Have your travel plans been disrupted? Share your experience.