Soho House under investigation for food safety

A former member of staff at Shoreditch House, a members' club within Soho House, has raised concerns about food safety and hygiene following complaints from customers.

The former chef claimed that he was pressured to replace labels on prepared food if it was not sold at the end of the day, and said he regularly saw rats at the venue.

His contract was terminated two months after he first raised concerns, but Soho House said this was unrelated to his complaints.

The company investigated and told him that there was evidence to support his claim and steps were being taken to address the matter.

Khan claimed that he was told in a probation meeting to continue the practice of re-labeling unsold food, which he felt was a performance concern.

He said that he did not want to be held personally liable for anyone who got injured and that cleaners were told to check daily for rat droppings.

A spokesperson for Soho House apologized for the incident, saying that it was not how they expected their houses to operate and it was not company policy.

Delivering the highest level of food safety for members and guests is incredibly important to them, according to a statement from the company.

A former member of staff at Shoreditch House, Kamran Khan, first raised concerns informally about the alleged re-labelling practice before formally filing a complaint with Soho House in July. He claimed that he was pressured to replace labels on prepared food if it was not sold at the end of the day.

Following his formal complaint, the company investigated and told Khan on 24 August there was evidence to support his claim and steps were being taken to address the matter.