Travelodge boss steps down after security issues in rooms

In an interview with the BBC, Travelodge chief executive Jo Boydell says she only became aware of the assault during the court case almost three years later

The boss of hotel chain Travelodge, Jo Boydell, is stepping down as the group addresses safety issues after a sexual assault at one of its hotels.

A woman staying at a hotel in Maidenhead, Berkshire was sexually assaulted in December 2022 after a man lied to staff to get a key card to her room, triggering an independent review of security measures at the hotel giant.

Kyran Smith was jailed for seven years and six months for the attack.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Kyran Smith was jailed for seven years and six months for the attack. The then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels in March.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Kyran Smith was jailed for seven years and six months for the attack. The then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels in March.

Following the court case against Smith, the BBC was contacted by many people over concerns about security failures at the hotel.

A domestic violence victim told the BBC how she was attacked in her hotel room after Travelodge reception staff gave a key to her abuser. She described it as one of the 'most traumatic nights of my life' after the man kicked the door off its hinges.

In an interview with the BBC, Travelodge chief executive Jo Boydell says she only became aware of the assault during the court case almost three years later.

The boss of hotel chain Travelodge, Jo Boydell, is stepping down as the group addresses safety issues after a sexual assault at one of its hotels.

A woman staying at a hotel in Maidenhead, Berkshire was sexually assaulted in December 2022 after a man lied to staff to get a key card to her room, triggering an independent review of security measures at the hotel giant.

Kyran Smith was jailed for seven years and six months for the attack.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Kyran Smith was jailed for seven years and six months for the attack.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Boydell had been criticised for the company's handling of

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident was one of several reported in 2022 and sparked concerns about the hotel chain's ability to protect its guests from harm.

Travelodge has since taken steps to address the issue, including introducing new security measures and increasing staff training on handling sensitive situations.

The incident occurred in December 2022 at a Travelodge hotel in Maidenhead, Berkshire. A woman was sexually assaulted after a man lied to staff to get a key card to her room.

Boydell had been criticised for the company's handling of safety issues. In March, the then Prime Minister Sir Keir Starmer wrote to Boydell urging her to 'seriously engage' with the government over security at Travelodge hotels.

The incident was one of several reported in 2022 and sparked concerns about the hotel chain's ability to protect its guests from harm.

Travelodge has since taken steps to address the issue, including introducing new security measures and increasing staff training on handling sensitive situations.