Royal Mail misses delivery targets again but hails 'encouraging' signs

Royal Mail has once again missed its delivery targets for first and second class post, but said it is making progress towards the goals as its turnaround plan continues.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'
First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

Royal Mail has once again missed its delivery targets for first and second class post, but said it is making progress towards the goals as its turnaround plan continues.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

Royal Mail has once again missed its delivery targets for first and second class post, but said it is making progress towards the goals as its turnaround plan continues.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.

The struggling firm said it had improved its performance but missed regulator-set delivery targets.

Deliveries were down 9% in March compared to the same month last year, with a target of 90% for first class and 95% for second class mail.

Chief operating officer Jamie Stephenson said: 'These results are encouraging and show that the work we are doing to improve the service is having an impact.'

First Class performance is well ahead of where we expected to be at this stage of our Improvement Plan, while Second Class is tracking in line with the plan.