An important initiative for the convenience of passengers at Hamad International Airport, Doha

KUWAIT: Qatar's Hamad International Airport (DOH) has partnered with Atos and Royal Schiphol Group to launch the Passenger Digital Assistance Kiosk, which aims to further improve and simplify the travel experience for passengers. .

Sep 8, 2023 - 16:38
An important initiative for the convenience of passengers at Hamad International Airport, Doha
An important initiative for the convenience of passengers at Hamad International Airport, Doha

These passenger digital assistance kiosks are designed to provide easy access to information, navigation assistance, and live video calls to customer service agents, according to an international news agency report, to ensure the best possible journey for passengers. can be ensured and the passengers do not have to face any kind of difficulty.

Sohail Qadri, senior vice president of technology and innovation at Hamad International Airport, said that we are committed to investing in it. “The new passenger digital assistance kiosks are part of our comprehensive digital strategy to transform the passenger experience.

Atos Middle East and Turkey CEO Mark Wallendorf said: “Together with our strategic partner Schiphol, we are proud to have successfully launched this solution at Hamad International Airport to The digital experience of passengers can be further improved.

The kiosks are multilingual with options in 20 languages, providing information on flights, airport services, retail and F&B outlets and airport passenger events, along with an airport map for wayfinding.

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